, , , ,

How a Paper Fortune Teller Explains Identity-First Leadership, Teaming and Workplaces

An image of a blank paper fortune teller, a child's version of Dr. Natalie Pickering's "The Identity Teller TM."

In my speaking, training and workshop experiences on my identity-first paradigm for leading, teaming, coaching and workplaces, I ask teams and leaders to make a paper fortune teller.

Yes, there’s some initial hesitation and funny looks. But once we tear that bottom piece of paper off to make a square, they are all in. You might remember making one in elementary school – You pick a color, then a number. It flips back and forth in your hands. You pick again, and somewhere inside is a message – half prediction, half nonsense, and completely serious when you were nine!and if you didn’t, you should look up “paper fortune teller” and give it a go!

My version is called The Identity Teller TM.

Layers of The Identity Teller TM

It works and it resonates because it’s a tangible metaphor for the layers of self-as-leader identity.

We begin on the outside. I ask them how people would describe their leadership.

They don’t struggle with this part. And their unique self-as-leader strengths beautifully take position on those four corners of the identity teller. For example:

  • Calm under pressure.
  • Supportive.
  • Collaborative.
  • Decisive.

It’s the version of themselves that works. The version that’s been reinforced. The version most leadership development is designed around. Competencies. Skills. What we can see and measure clearly.

And to be clear – knowing this about your self-as-leader matters. It’s how you got to where you are.

The Next Layer

Then we open the next layer. I ask where leadership is particularly hard for them.

Reflection begins. Thoughtful looks are evident around the room as they consider what is most challenging for them about leadership on the daily. They write things like:

  • Difficult conversations.
  • Holding people accountable.
  • Making unpopular decisions.
  • Navigating ambiguity.

This is where things start to get real. And their discussions bring important validation and “me too!” We also explore how leadership breaks down in moments that carry extra tension, risk, and consequence. And noticing whose expectations come into play.

Some leadership training intervenes here and illuminates growth edges and leadership under pressure. Models. Language. Scenarios. These are all good, important, and impactful.

But there’s another layer where my identity-first paradigm comes to leader life. Where the “a-ha” is visible and deep connections are made with new awareness that translates to new behavior.

The Inner Layer

Then we open the center. I unpack the definitions and related constructs to identity-first leadership, teaming, coaching, and workplaces.

We look at what’s connected. There are several steps here but the inner layer reflection is the part that changes everything.

I ask: When leadership feels difficult (like the second layer) and the first layer strengths are waning – what happens on the inside?

And the room goes quiet. Deep reflection continues. Because now we’re not talking about skills anymore.

They write their reflection statements on their innermost layer and then courageously pick up the discussion. They talk about things like:

  • Being seen as competent.
  • Maintaining relationships.
  • Avoiding conflict.
  • Not getting it wrong.

And they realize how this is the part that actually drives their day-to-day behavior, responses, decisions.

Because leadership development in real life goes well beyond what you know. And well beyond what you’ve been trained to do.

But what gets overridden or lost when the pressure picks up and it really matters? This is where most leadership development misses when the focus stays only on what’s visible – behavior, language, competency.

Yes, these are all important. And I coach, consult and train on these too.

But behavior doesn’t originate there. It’s shaped beneath it.

So when a leader is in a real moment – when the stakes are high, when something feels at risk – they don’t reach for the model. They default to whatever feels most important to protect- for them. Knowing what this is changes everything.

And that’s why some training doesn’t hold. And why a simple paper fortune turned identity teller TM makes something visible that usually isn’t.

Once a leader sees it, the conversation changes. We’re no longer trying to fix behavior. We’re working with what’s underneath it. Now we can understand the reaction instead of fighting it and we can see the pattern instead of judging it.

And then we can make an intentioned choice about how to show up, rather than defaulting to the same response over and over again.

The exercise is just a way in to the part of leadership that determines whether anything we teach ever gets used.

The question isn’t just how you lead when things are easy. The better question is who do you BECOME when they’re not?

Email me drnatalie@drnataliepickering.com if you decide to try out my The Identity Teller TM in your own coaching or leadership development training. I would love to hear how it works for you! And if you want to talk about infusing identity-first leadership, teaming, coaching, and workplaces into your organization, I would love to do that too!

Related Posts

Ai and human

AI Meets Human Coherence: Why Identity-First Leadership Is the New Competitive Edge

We’ve crossed the AI threshold. Now the question is: who are you on the other side? AI is here and it’s woven into workflows, decisions, customer experiences, performance reviews, and knowledge work. Tasks once considered “strategic” have been automated. Judgment we once thought uniquely human is simulated with startling accuracy. In this moment, leaders are ... Read more
Man working

The Shared Work of Engagement: What Leaders Control- and What They Don’t

Every leader I know, whether in a five-person business or a 400,000 multi-site employee system, feels the pressure to “drive engagement.” In a small business, that pressure feels personal—every person matters, every attitude shapes the atmosphere.In a large organization, it comes from dashboards, survey scores, and top-down goals. It’s a noble goal, an important goal—and ... Read more
Guitar strength on fire overdone

When Your Greatest Strengths Get Hijacked by Stress (And What to Do About It)

We often think of our strengths as the best parts of us—the qualities that help us succeed, lead, and connect. And they are! But here’s a leadership truth that often goes unspoken: under stress, those very strengths can become our biggest liabilities. This doesn’t mean our strengths vanish. They don’t. But stress hijacks them, puts ... Read more
Stitched bandaid heart

Clearing Moral Debris: What Leaders Need to Know About Moral Injury

In Leading Becomes You, I write about the emotional and psychological debris leaders accumulate — unresolved experiences, compromises, betrayals, and unprocessed wounds that clog the inner terrain of their leadership. One of the most significant kinds of debris is what psychologists now call moral injury, the disruption to one’s moral fiber that arises from committing ... Read more
Autopilot pexels fajri nugroho

Leader Identity Clarity: The Antidote to Leading on Autopilot

Most leaders don’t wake up and say, “Today I’ll lead on autopilot.”But if we’re honest, many of us slip into it without realizing: back-to-back meetings, urgent churn through emails, cuaght up in constant change. We keep moving, but not necessarily with awareness. Autopilot leadership feels safe and necessary—it keeps the wheels turning. But over time, ... Read more
Three things clovers

The 3 Things Every Leader Wants — and Why Identity Clarity is the Key to Getting Them

If you ask most leaders what they want, the answers are surprisingly consistent: These are the three non-negotiables of modern leadership. And yet, despite countless trainings, strategies, and “proven” tools, too many leaders are watching these priorities continue to dwindle and decline. Why? Because they’re trying to fix the symptoms instead of the root. The Real Issue ... Read more
Business card blank

Why Leadership Behaviors Don’t Stick Without Identity

You’ve seen it before: A leader goes through a training. They learn how to motivate the team, engage a crucial conversation, delegate, hold one-on-ones, or communicate more clearly. For a few weeks, they try out their new skills. But soon old patterns creep back in. Or worse, the “new behaviors” vanish under pressure. Why? Because ... Read more
Step into deep

Why Self-Awareness Isn’t Enough Anymore

And what you (and your organization) need instead. Self-awareness gets a lot of press-And for good reason! It is linked to all things ROI for leader, manager, supervisor development and connected to personal and professional flourishing. It is a vital element for effective leadership, healthy team relationships, workplace wellbeing, and performance. The research backs it ... Read more

Ready for fulfilling life and leadership?

Commit to growth