Every leader I know, whether in a five-person business or a 400,000 multi-site employee system, feels the pressure to “drive engagement.” In a small business, that pressure feels personal—every person matters, every attitude shapes the atmosphere.In a large organization, it comes from dashboards, survey scores, and top-down goals. It’s a noble goal, an important goal—and … Read more
We often think of our strengths as the best parts of us—the qualities that help us succeed, lead, and connect. And they are! But here’s a leadership truth that often goes unspoken: under stress, those very strengths can become our biggest liabilities. This doesn’t mean our strengths vanish. They don’t. But stress hijacks them, puts … Read more
Leadership isn’t just about what you do. It’s about who you are—and who you’re becoming. For decades, leadership development has focused on skills, competencies, and behaviors: how to delegate, how to communicate, how to strategize. These matter—but they don’t explain why many highly skilled leaders still end up burned out, disconnected, or on autopilot. The … Read more
Most leaders don’t wake up and say, “Today I’ll lead on autopilot.”But if we’re honest, many of us slip into it without realizing: back-to-back meetings, urgent churn through emails, cuaght up in constant change. We keep moving, but not necessarily with awareness. Autopilot leadership feels safe and necessary—it keeps the wheels turning. But over time, … Read more
You’ve seen it before: A leader goes through a training. They learn how to motivate the team, engage a crucial conversation, delegate, hold one-on-ones, or communicate more clearly. For a few weeks, they try out their new skills. But soon old patterns creep back in. Or worse, the “new behaviors” vanish under pressure. Why? Because … Read more
In our relentless pursuit of productivity hacks, meticulously tracked performance metrics, and the latest leadership frameworks, we’ve inadvertently overlooked the very foundation upon which all of these rest: identity clarity. Not personality tests.Not style assessments.Not generic competencies. Who you are—and how congruently you lead from that place—is the most predictive variable of your leadership effectiveness. … Read more
We often think of leadership in terms of strategy, execution, and achieving results. But in today’s dynamic work environment, something more nuanced is required for the relationships you lead: emotional precision. At the heart of effective leadership lies the delicate art of balancing genuine human connection with clear professional boundaries – a “sweet spot” that … Read more
When organizations embark on change, they usually reach for familiar tools: Gantt charts, strategy decks, maybe even a change curve. These are essential and I recommend them. But I find that rarely do we initiate or encourage talk about what change feels like—that strange terrain where the old ways no longer work, and the new … Read more
No one likes the in-between. I’m supporting a lot of leaders with “How do we navigate this pending reduction in force?” and “How do I support my team through this change with my own future so uncertain?” Day-to-day changes might be a new policy, project, person. Change management is a vital skill for life and leadership. But … Read more
Empathy is an essential leadership skill, strengthening relationships, building trust, and improving team morale. Yet many leaders hesitate to lean into empathy for fear of seeming weak or overly accommodating. Striking the right balance between understanding and authority is key to maintaining leadership effectiveness. Empathetic leadership does not mean lowering standards or avoiding difficult conversations. … Read more
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