The Shared Work of Engagement: What Leaders Control- and What They Don’t
Every leader I know, whether in a five-person business or a 400,000 multi-site employee system, feels the pressure to “drive engagement.” In a small business, that pressure feels personal—every person matters, every attitude shapes the atmosphere.In a large organization, it comes from dashboards, survey scores, and top-down goals. It’s a noble goal, an important goal—and … Read more